Terms of Service

4.1 Your Content

• You retain ownership of content you post on Neer Social (photos, videos, messages, posts, polls, comments, event listings, and profile information)
• By posting content, you grant Neer Social a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, moderate, and display your content for the purpose of operating, moderating, and improving the Service
• Expiring Posts: Posts are shown to other users until the expiry time you choose (12 hours, 24 hours, 2 days, or 7 days) and are then removed from view and deleted, as described in Section 7.2. Posts and comments that are reported or flagged are retained for up to one year for safety and legal compliance, as described in our Privacy Policy. The license above applies to posts while they are live and during any retention period.
• You are solely responsible for your content and the consequences of posting it

4.2 Neer Social's Property

• All rights, title, and interest in Neer Social (including text, graphics, logos, icons, software) are owned by Neer Social
• You may not reproduce, distribute, or create derivative works without explicit permission
• You may not reverse engineer, decompile, disassemble, or attempt to extract the source code of the Service, except to the extent that such restriction is expressly prohibited by applicable law

4.3 Copyright Infringement (DMCA)

• Neer Social respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA)
• If you believe your copyrighted work has been infringed on Neer Social, you may submit a DMCA takedown notice to our designated agent at support@neersocial.com
• Users who receive a takedown notice may file a counter-notification if they believe the removal was a mistake
• Repeat infringers will have their accounts terminated in accordance with our DMCA Policy
• For full details on our takedown procedures, counter-notifications, and repeat infringer policy, please see our DMCA Policy available in Settings → Legal → DMCA Policy

4.4 Public Campus Event Listings

• Some events on Neer are independently created by our team using publicly available university and campus calendars as a factual reference only (for example, title, date, time, and venue). Those calendars are posted by the institutions for public viewing.
• Our team reviews each listing and rewrites the description in original language before it is published. We do not copy original photos, artwork, logos, trademarks, or copyrighted calendar text. Facts such as time and place are not copyrightable; the wording we publish is our own.
• These listings are informational only, may be incomplete or out of date, and are not an official university calendar. Attendance, ticketing, and any requirements are governed by the event host, not by Neer.
• Neer Social is not affiliated with, sponsored by, or endorsed by any university, college, or campus organization. Institution names may appear solely to identify the location or host of an event and are used under nominative fair use. We do not claim any university's trademarks.
• If you believe a listing infringes your copyright or other rights, contact support@neersocial.com or follow the DMCA process in Section 4.3.

5.1 Location Data Collection and Use

• Foreground Only: Neer Social uses GPS to connect nearby users, but collects location only while the app is in use (foreground). Neer does not perform background location tracking and never requests the "Always" iOS location permission.
• Discovery Visibility: The first time you open the app, you can choose Use My Location, Use Campus Location, or No Thanks. Use My Location uses your device location while the app is open. Use Campus Location places you in a general area of the Boca Raton campus instead of your exact spot. No Thanks leaves location off. A Show Location switch on that sheet controls whether a distance appears on your profile. Separately, Settings → Location includes Show in Discovery (whether you appear in Nearby Users and search), Discovery Privacy (everyone or friends only), and Show as Nearby (hide a specific distance). These controls persist until you change them. Discovery controls do not make your account invisible everywhere: other users may still encounter you through chats, events, or posts.
• Rounded Coordinates: All coordinates written to our database are rounded to approximately 100 meters of precision (3 decimal places). We never store your precise GPS coordinates. Only the most recent rounded location is retained, and your last-known location is kept until you delete your account.
• Last-Known Location & Discovery: While iOS location permission is granted, your approximate last-known coordinates are written each time you open the app and are used to compute the distance shown in Nearby Users when Show in Discovery is on. You can remove yourself from Nearby Users at any time using the Show in Discovery switch in Settings → Location. Turning off Show Location hides the distance on your profile card; it does not, by itself, remove you from Nearby Users.
• iOS Permission Auto-Detection: If you change your iOS Location setting for Neer to "Never," the app detects this and stops collecting your location, so a live distance is no longer shared. You remain in full control through your iOS Settings.
• Consent: By enabling location services for Neer Social, you explicitly consent to the collection and processing of your rounded location data for the purpose of connecting with and discovering nearby users.
• Control: You can turn Show in Discovery or Show Location on or off at any time in Settings → Location, choose who can discover you under Discovery Privacy, or revoke location permission entirely from your device settings.
• Show as Nearby: When the "Show as Nearby" toggle is enabled in Settings, your profile will display as "Nearby" to other users instead of a specific distance. This only changes how your proximity is displayed - it does not affect how location data is collected or used internally.
• Apple 5.1.2(i) Summary: Neer Social collects location only while the app is in use (foreground), lets you choose device location, a general campus area, or neither, stores only ~100 m rounded coordinates, never performs background tracking, never requests "Always" permission, and detects and respects iOS "Never" permission.

5.2 Data Protection and Privacy

• Privacy Policy: Our full Privacy Policy governs how we collect, use, store, and protect your personal information, including location data. Key points are summarized here, but the Privacy Policy is the controlling document
• Data Retention: Your most recent location is retained until you delete your account. When you delete your account, all personal data, including location data, is permanently deleted
• Other Data We Collect: Beyond location, we also collect account, profile, usage, and device and security data - including device identifiers, IP address, push notification tokens, and first-party usage analytics (Google Analytics for Firebase). The full list of data types and the purpose of each is described in our Privacy Policy ("Information We Collect").
• Third-Party Sharing: Neer Social does not sell your location data or personal information to third parties. We share limited personal data with trusted service providers (such as Firebase, Twilio, and Zoho). These providers are governed by their own privacy policies
• Data Security: We use industry-standard encryption and security measures to protect your personal and location data in transit and at rest

5.3 Your Rights

• Deletion: You may delete your account and all associated data at any time through Settings → Personal Details → Delete Account
• Correction: You can update or correct your personal information at any time through Personal Details
• California Residents (CCPA / CPRA): California residents have the right to know, delete, and correct personal information we hold about them, the right to limit our use and disclosure of Sensitive Personal Information (such as approximate geolocation), and the right to non-discrimination. Neer Social does not sell personal information and does not share it for cross-context behavioral advertising. See our Privacy Policy for the full notice and how to exercise these rights.
• EU/EEA Residents (GDPR): If you are located in the EU/EEA or UK, you have additional rights including the right to data portability, the right to restrict processing, the right to object to processing, the right to withdraw consent at any time, and the right to lodge a complaint with your local data protection supervisory authority. Data transferred outside the EU/EEA is protected by Standard Contractual Clauses. To exercise your rights, contact support@neersocial.com, and see our Privacy Policy for full detail.

5.4 Account Security Notifications

• Login Notifications: When a sign-in from a new device or an unrecognized location is detected on your account, Neer Social will send a security alert email to the email address associated with your account. This helps you quickly detect unauthorized access
• Security Data Used: To detect new-device or unusual sign-ins and to prevent fraud and abuse, our login-security system records a device identifier, your IP address, and sign-in timestamps. These details may be shown in your security-alert email. This processing is described further in our Privacy Policy.

5.5 Post Notifications

• Posts may generate push and in-app notifications for likes on your posts, comments on your posts, replies to your comments, and milestone events (e.g., like, comment, and poll-vote counts). You can control these in Settings → Notifications.
• Anonymous Post Notifications: When you post or comment anonymously, your name, photo, and account ID are not included in notifications sent to other users. Other users will see only that an anonymous user has interacted with their content. You may still receive notifications about interactions on your own anonymous posts.

6.1 Subscription Tiers and Features

Neer Social offers two subscription tiers:

• Basic (Free): Unlimited discovery, standard messaging, basic analytics, and interest filtering
• Neer Pro ($1.99/mo or $12.99/yr): Everything in Basic, plus AI Recommendations, Advanced Analytics, Profile Viewers, Incognito Mode, Boost Events, the Neer Pro Badge, and Profile Colors
• AI Recommendations: AI and Smart Recommendations are generated from profile, interest, and activity signals (such as your interests, age, approximate location, and profile completeness). They do not read or analyze the content of your private messages.
• Profile Viewers (Neer Pro): Neer Pro subscribers can see who viewed their profile within the last 3 hours, including the viewer's name and photo, and may receive a notification when someone views them. Viewer records expire automatically after 3 hours, and viewer notifications are delayed and rate limited so they cannot be used to determine the exact moment a specific person opened a profile.
• Incognito Mode (Neer Pro): Neer Pro subscribers may enable Incognito Mode to browse profiles without their visits being recorded or visible to the profile owner. While it is enabled, your visits do not appear in that user's Profile Viewers list and do not trigger a profile viewer notification.

6.2 Subscription Terms

• Payment Processing: All Neer Pro subscriptions are purchased and processed exclusively through Apple's App Store using Apple In-App Purchase. Neer Social does not directly process, store, or have access to your credit card, debit card, or other payment method details. All payment processing, currency conversion, and billing are handled by Apple.
• Billing: The Neer Pro subscription is billed at the time of purchase through the App Store and automatically renews on its recurring billing cycle (monthly or yearly) unless canceled.
• Cancellation: You may cancel your subscription at any time through your Apple ID subscription settings (iOS Settings → [Your Name] → Subscriptions, or apps.apple.com/account/subscriptions). Cancellation takes effect at the end of the current billing period - you will retain Neer Pro features until then. Neer Social does not have the ability to cancel subscriptions on your behalf.
• Refunds: All payments are processed by Apple and are subject to Apple's refund policy. To request a refund, contact Apple directly at reportaproblem.apple.com. Neer Social cannot issue refunds for App Store purchases.
• Auto-Renewal: Subscriptions auto-renew unless canceled at least 24 hours before the end of the current billing period. Apple will charge the renewal fee to your Apple ID payment method.
• Failed Payments & Immediate Downgrade: If a renewal payment fails and Apple's billing retry period (grace period) ends without a successful charge, your Neer Pro subscription expires immediately and your account is automatically downgraded to the free Basic tier. Neer Pro features are removed at that time. You can resubscribe at any time through the App Store.
• Apple Server Notifications: We process Apple App Store Server Notifications to keep your subscription status accurate in real time. These notifications cover renewals, refund events, cancellations, billing failures, and other subscription lifecycle events. When Apple sends a renewal notification, your Neer Pro access is confirmed for the new period. When a refund or cancellation is confirmed, access is adjusted accordingly.
• Billing Grace & Retry Periods: We use Apple's grace_period and billing_retry subscription statuses to keep Neer Pro access active while Apple is still attempting to collect a failed payment. Your Neer Pro access continues uninterrupted during these Apple-managed windows. Once Apple confirms that payment cannot be recovered and the status moves to a non-active state, your subscription expires and your account is immediately downgraded to the free Basic tier.
• Plan Changes: You may switch between monthly and yearly billing through your Apple ID subscription settings. Changes take effect at the start of your next billing period.
• Price Changes: We will notify you in advance of any price increase. Apple will notify you and request consent before any price change takes effect. Continued use of the Service after accepting a price change constitutes agreement to the new pricing.
• Apple's Terms: All subscriptions are subject to Apple's App Store Terms of Service and Apple Media Services Terms and Conditions in addition to these Terms.

6.3 Promotional Codes and Referral Codes

• Promotional Trials: Neer Social may offer codes that provide Neer Pro access for a limited period (a "Promotional Trial"), including referral codes shared by promoters or partners and codes distributed on flyers or QR materials. Eligibility and the trial period are shown in the app.
• No Automatic Charges: Promotional Trials are granted directly by Neer Social and are separate from any free trial offered through Apple's App Store. They require no payment method and end automatically on the stated expiry date. They do not convert to a paid subscription or charge you when they end. Continuing with paid Neer Pro requires a separate App Store purchase. A Promotional Trial does not cancel or change an existing paid subscription.
• Lifetime Limit: Each person may receive only one Promotional Trial for life, regardless of how many codes they receive. We enforce this through account and verified phone number checks. Creating additional accounts, deleting and creating an account again, or using another person's phone number to obtain another trial is prohibited. Trials cannot be combined with other offers or added to an active paid Neer Pro subscription.
• Code Restrictions: Codes have no cash value and may not be sold or exchanged. Once redeemed, Promotional Trial access cannot be transferred to another account or person. We may pause, change, or withdraw codes and offers at any time, subject to applicable law. Inactive, expired, or unrecognized codes are not eligible for a new trial.
• Optional Referral Attribution: Entering a referral code is optional and is not required to create an account. A valid referral code credits the associated promoter with introducing your account. Recording a referral does not itself activate Neer Pro or guarantee trial eligibility; you must complete the separate redemption step in the app. We use referral attribution for internal reporting and to calculate promoter compensation where applicable. We do not share referred users' personal information with promoters. See our Privacy Policy for data use and retention details.
• Attribution Rules: Referral attribution may be recorded once per account within seven days of account creation. You cannot replace a saved referral with a different code. Promoters may not refer their own accounts. Receiving or entering additional codes does not create another Promotional Trial entitlement.
• Abuse and Enforcement: We retain account redemption records and a cryptographic hash of the phone number used for redemption to prevent repeated trials, as explained in the Privacy Policy. Where we reasonably believe a code was obtained or used fraudulently or in breach of these Terms, we may revoke Promotional Trial access, void referral attribution, or suspend or otherwise restrict the account, subject to applicable law and the appeals process in Section 9.

9.1 Zero Tolerance for Objectionable Content

Neer Social has zero tolerance for objectionable content and abusive behavior. We review reports of objectionable content and act within 24 hours by removing the content and ejecting or banning the user who provided it.

Objectionable content includes, but is not limited to, content that is illegal, sexually explicit, harassing, threatening, hateful, violent, or that exploits or endangers any person. See our Community Guidelines for the full list.

9.2 How to Report

• You can report any user, event, message, post, comment, photo, or profile.
• To report a user: open their profile, tap the three-dot menu, and select "Report User."
• To report an event: tap the report flag on the event.
• To report a message: press and hold the message and tap "Report." Choose a reason (such as harassment, hate speech, or sexual content), optionally add details or evidence, and submit. A short cooldown prevents accidental duplicate reports.
• To report a post: open the post menu and tap "Report post," then choose a reason. To report a comment: tap the flag next to it.

9.3 Content Filtering & Moderation

• Our Moderation Method: All users must accept these Terms and our Community Guidelines - which expressly prohibit objectionable material - before creating an account or posting any content. Anyone can report any user, event, message, post, comment, photo, or profile (see 9.2). Our moderation team reviews and acts on reports of objectionable content within 24 hours (see 9.1), including removing the content and ejecting or banning the responsible user.
• Private Messages: As described in Section 7, private messages are not proactively scanned or filtered. If a message is reported, authorized moderators may review that specific message and its surrounding context to investigate the report.
• Automated Spam Detection: We use automated systems that detect spam behavior - such as identical messages sent repeatedly - using message metadata (repetition counts) only, without reading conversation content. Accounts exhibiting spam behavior may be automatically and temporarily suspended, and any such suspension may be appealed (see 9.4).
• Human Review on Report: When content or an account is reported, authorized moderators may review the reported content and related context to investigate, consistent with Section 7 and our Privacy Policy.
• Automated Image and Video Screening: Media you upload to profile photos and highlights, posts, event images, and group and event chats is automatically screened for explicit or unsafe content. Images are checked by an automated safe content detection service, and for videos our servers additionally extract still frames and run those frames through the same detection. This screening is automated, is used only to detect policy violating media, and is not used for advertising, profiling, or facial recognition.
• Anonymous Event Chats: Anonymous participation in an event chat does not exempt content from moderation. Reports about an anonymous participant are recorded against that participant's real account, and the usual enforcement actions apply. See Section 7.1.
• Post and Comment Reports: Users can report any post or comment. Reports are reviewed by administrators who receive a push notification for each report so they can act promptly. When a report is filed, the account ID of the reported author is recorded in the report - including for anonymous posts - and administrators use it to investigate. The app does not show an anonymous author's identity to other users or to administrators browsing the feed. See Section 7.2.
• AI Content Screening: Photos and videos in posts, profile photos and highlights (including signup highlights), event images, and group and event chat media are scanned by Google Cloud Vision SafeSearch before they are stored. If a scan indicates the content is explicit, unsafe, or otherwise in violation of our policies, the content is rejected and not stored. If our AI moderation service is unavailable (e.g., during a service outage), submissions that cannot be verified are rejected rather than accepted by default. This screening is automated and is not used for advertising, profiling, or facial recognition.
• Content Removal: Violating content is removed immediately upon confirmation of a violation.

9.4 Blocking, False Reports & Appeals

• Blocking: You can block any user at any time to prevent them from contacting you or viewing your profile.
• False Reports: Submitting false, misleading, or malicious reports may result in a warning, temporary suspension, or permanent termination of your account. Repeatedly abusing the reporting system to harass or target other users will be treated as a violation of these Terms.
• Appeals: If your account has been suspended or banned and you believe this was done in error, you may submit an appeal by visiting our Contact page or emailing support@neersocial.com. Please include your account username and a description of why you believe the action should be reversed. Appeals are reviewed on a case-by-case basis.