Skip to content

Help Center

Privacy & Safety

Review guidelines for staying safe during your connections and protecting your privacy.

How is my data protected?
We use industry-standard encryption to protect your data in transit and at rest, and you control what appears on your profile. See our Privacy Policy for full details.
Can I block or report someone?
Yes. Open their profile and use the three-dot menu to block or report them. You can also report messages, events, posts, and comments, and manage blocked users in Settings > Blocked Users.
How do I control my visibility?
Go to Settings > Location. Show in Discovery controls whether you appear in Nearby Users and search, Discovery Privacy can limit that to friends, and Show Location controls whether your distance is shown.
What information is visible to others?
Others can see your name, bio, interests, and other profile details you choose to show, plus an approximate distance if Show Location is on. Your exact location, phone number, and email are never shown.
How do I delete my account?
Go to Settings > Account Management > Delete Account and confirm with the code sent to your phone. Your account is hidden right away, and you can log back in within 30 days to restore it. After that, it is permanently deleted, except for limited records described in our Privacy Policy.
Are my messages private?
Messages are encrypted in transit and visible only to the people in the chat. If an account is reported, our moderation team may review relevant messages to investigate.
How do I report inappropriate behavior?
Open the menu on a profile or post and tap Report, press and hold a message, and tap the flag on an event or comment. Choose a reason, add details, and submit. Our team reviews every report.
Can I appeal a ban or suspension?
Yes. Log in and follow the appeal prompt to explain why you think the decision was a mistake. You can also contact Support.
Can I post anonymously?
Yes. Choose Anonymous instead of Visible name, and other people see "Anonymous" instead of your name and photo. Switching also updates your existing posts and comments. Your account is still linked to what you post, so anonymous content is moderated like everything else.
What is Discovery Privacy?
In Settings > Location, choose Anyone or Friends Only. With Friends Only, only your friends can see you in Discover and search, and you only see friends there. Others can still discover you through chats, events, posts, or saved profiles.
Can I hide my age or gender?
Yes. In Settings > Personal Details, choose whether your age and gender appear on your profile, or limit either one to friends only.
What happens when I block someone?
Blocked users can't see your profile or message you, and they aren't notified. Blocking doesn't remove either of you from group or event chats you share. Manage blocked users in Settings > Blocked Users.
What happens to my group and event chats if I delete my account?
Your chats are kept for 30 days in case you change your mind. Meanwhile, other members see you as "Hidden User" and your notifications are off. Log back in within 30 days to restore everything; after that, your account and chats are deleted for good.
Are photos and videos I upload checked for explicit content?
Yes. Photos and videos in profiles, posts, events, and group or event chats are automatically checked, and unsafe content is rejected. This is used only for safety, never advertising or facial recognition.
Can I hide my profile temporarily?
Yes. Turn off Show in Discovery in Settings > Location to hide from Nearby Users and search, and turn it back on whenever you want. Turning off Show Location only hides your distance. Others can still discover you through chats, events, or posts.
How is my location data used?
Location is used only while the app is open to show approximate distance and help people find each other. We keep only your most recent location, rounded to about 100 meters, never a location history, and we never sell it. See our Privacy Policy.
What are community guidelines?
Our Community Guidelines prohibit harassment, hate speech, explicit content, impersonation, and spam. Breaking them can lead to a temporary suspension or permanent ban.
What is Show in Discovery?
Show in Discovery (Settings > Location) controls whether your profile appears in Nearby Users and search. It is separate from Show Location, which only controls whether your distance appears on your profile.

Need more help?

Still have questions about privacy & safety?

Contact Us

About Neer Social

Neer Social helps people meet others nearby by making it easy to discover and create local connections. Whether you’re sharing posts, meeting friends, exploring networking opportunities, or finding community events, Neer Social is designed to help you connect effortlessly while prioritizing safety and inclusivity.

Get the app!

Download on the App Store
© 2026 Neer Social — All rights reserved.