Account & Billing

Go to Settings > Upgrade to Pro. Select the Pro plan and complete your payment. Your premium features will activate immediately. Compare plans on the Pro page.

Yes, you can cancel anytime through your Apple ID subscription settings (iOS Settings > [Your Name] > Subscriptions, or apps.apple.com/account/subscriptions). You'll retain Pro features until the end of your current billing period, then automatically switch to Basic. Neer Social does not have the ability to cancel subscriptions on your behalf.

We accept Apple-supported payment methods, including Apple Pay, Apple Account balance, Apple Card, Apple Cash, and most major credit and debit cards.

All payments are processed by Apple and are subject to Apple's refund policy. To request a refund, contact Apple directly at reportaproblem.apple.com. Cancelling stops future billing, and you will retain Pro features until the end of your current billing period.

You can reactivate your account during the 30 day grace period. After that, your account and its content are permanently deleted, subject to the limited records retained for safety, billing, trial eligibility, and referral reporting described in the Privacy Policy.

To reactivate your account, log back in and reactivate it within 30 days. If you do not reactivate within 30 days, your account will be permanently deleted.

For a paid subscription, Apple shows the price and billing terms before you confirm your purchase. A Promotional Trial from a code does not charge you or automatically convert to paid Pro.

An eligible code gives you free Pro access for the period shown in the app. No payment method is needed, and the trial ends without a charge or automatic subscription. Each person can claim one Promotional Trial for life. See Terms Section 6.3 for eligibility.

No. It is optional and credits the promoter who introduced you to Neer. You can save one referral within seven days of creating your account and cannot switch it afterward. Your personal information is not shared with promoters. Any trial offer requires a separate redemption step.

Yes! Yearly billing saves you 30%. You can switch between monthly and yearly billing through your Apple ID subscription settings (iOS Settings > [Your Name] > Subscriptions). Changes take effect at the start of your next billing period.

If your payment fails, Apple may retry billing during a grace period, and your Pro features may remain active during this time at Apple's discretion. If billing ultimately fails, your account will revert to Basic. Update your payment method through your Apple ID settings to restore your subscription.

Payment methods are managed through Apple. Go to iOS Settings > [Your Name] > Payment & Shipping to update your card or payment method. Changes will apply to your next billing cycle.

Yes! Apple sends a receipt to your Apple ID email after each payment, and Neer Social also emails you a receipt after each payment. You can also view your full purchase history anytime in your Apple ID settings.

No. Deleting your Neer Social account does not cancel your Pro subscription. Apple will keep billing you until you cancel it yourself. To avoid further charges, cancel first in your Apple ID subscription settings (iOS Settings > [Your Name] > Subscriptions, or apps.apple.com/account/subscriptions), then delete your account.

Open the Pro or Premium page in the app and tap "Restore Purchases" at the bottom. As long as you are signed into the same Apple ID you used to subscribe with, your Pro access will be restored. Note that each Apple subscription is tied to one Neer Social account, so it cannot be shared across multiple accounts.

No. Each Pro subscription is bound to a single Neer Social account, and this is enforced on our servers. If you try to use the same Apple subscription on a second account, the purchase will not transfer. Each account needs its own subscription.